Help & Info

Welcome to the Online Lighting & Furniture Store That's Easy to Work With!

Need to reach us? Call/Text 802.476.8787 (M-F, 9am-5pm ET).

Q. Is Your Return and Exchange Policy Simple and Hassle-Free?

Our Goal is to serve EVERY customer with a Five-Star Experience when they shop with us.

If something is not right, please Call/Text 802.476.8787 (M-F, 9am-5pm ET) within 30 days of placing or receipt of your order, and we'll be happy to make it right for you. If you need to make a return, we're always happy to lend a hand by providing return label(s). Please keep our packaging and do not alter the item from its original condition. Exceptions may be possible for our registered Isabelle's Trade+ accounts.

Q. Do You Price Match? Do You Offer Volume, Builder, Contractor, or Designer Discounts?

Yes. Please Call/Text 802.476.8787 (M-F, 9am-5pm ET).

Q. How Soon Will I Get My Order?

Most orders ship in the same to two business days. All orders are shipped within the time frame posted on the product's listing. Please Call/Text 802.476.8787 (M-F, 9am-5pm ET) if you need something within a particular time frame.

Q. How Do I Order a Product Not Shown on Your Site?

We are happy to accept phone orders. Please Call/Text 802.476.8787 (M-F, 9am-5pm ET).